|Going beyond traditional service, to provide state of the art customer care experience, and want to earn customer’s loyalty by delivering services that anticipate their needs .
We are constantly looking for ways to improve our service by listening to our customers, monitoring our performance and adopting the best practice.
Taking preventative measures, proactive approach in providing information that is obvious, convenient and precise , is available at all points of contact, and make sure the requirements of customers with specific need is met.
We have established an international standard Customer Care Department. Our courteous representatives are there to respond to your queries.
If your enquiry needs to be passed on, we aim to forward it to the right person efficiently. We will acknowledge your complaint right at the spot, and give you a full response within 10 working days. If we need to do further work we’ll let you know and keep you informed of our progress.
Our Company website
We’ll update our website regularly, making sure it contains complete product information, online dealer’s locater and latest TV promotions.
Please let us know if we don’t meet or exceed your expectations.
We look forward to your valuable comments and review our service in the light of them.